Michael Porter is an economist, researcher, author, advisor, speaker and teacher. Throughout his career at Harvard Business School, he has brought economic theory and strategy concepts to bear on many of the most challenging problems facing corporations, economies and societies, including market competition and company strategy, economic development, the environment, and healthcare. His extensive research is widely recognised in governments, corporations, non-governmental organisations and academic circles internationally. His research has received numerous awards, and he is the most cited scholar today in economics and business. While Michael is, at the core, a scholar, his work has also achieved remarkable acceptance by practitioners across multiple fields. Professor Porter’s initial training was in aerospace engineering at Princeton University. He then earned a Master of Business Administration from Harvard Business School, and a Doctorate in Business Economics from Harvard’s Department of Economics.​

​A former partner of Accenture, Robert Chew remains active in the technology industry as a partner in iGlobe Partners after retiring in 2007. He is also a board member of Anacle and Scanadu, and a council member on the Information Technology Standards Committee, where he chairs the Cloud Computing Standards Task Force. Robert serves both on the boards of public healthcare systems and Voluntary Welfare Organisations. These include Alexandra Health System, Integrated Health Information Systems, Dover Park Hospice, Kwong Wai Shiu Hospital, Shared Services for Charities, TOUCH Community Services, National Council of Social Service, and the Singapore Institute of Directors. He is a Fellow of SID as well as the Singapore Computer Society (SCS). He was inducted to SCS’s Hall of Fame in 2016 and awarded IT Leader of the Year in 2009. For his contributions to national standards development, Mr Chew was also awarded SPRING’s Distinguished Partner Award in 2011, and conferred the Public Service Medal in 2013.

​Göran Henriks is Chief Executive of Learning and Innovation at the Qulturum in the County Council of Jönköping, Sweden. The Qulturum is a centre for quality, leadership and management development for employees in the County, and also for healthcare on the regional and national level. Göran took up his appointment in the start of Qulturum 1998. He has over twenty years' experience of management in the Swedish health care system. Göran is a member of the Jönköping County Council Strategic Group. He has been Jönköping's project director for the Pursuing Perfection initiative over the last four years and is a senior fellow of the Institute for Healthcare Improvement, Cambridge, MA. In addition, he is part of the Strategic Committee of the International Forum on Quality and Safety in Healthcare organised by the BMJ and the Institute for Healthcare Improvement (IHI).​

​Jonathon Gray has more than 20 years' experience in the field of health and is an expert in healthcare improvement and innovative service development. He is currently Director for Ko Awatea, the innovative centre for health system improvement that seeks to build world-class improvement capacity to drive local and national change. Alongside that role, Jonathon is the Stevenson Professor of Health Innovation and Improvement at Victoria University with visiting Chairs at Auckland University of Technology and Cardiff University. Previously a joint Director of the 1,000 Lives Campaign, he also was responsible for a two-year programme aimed at improving patient safety and healthcare quality throughout the National Health Service in Wales. In January 2009, he was appointed Cardiff University’s first – then the United Kingdom’s only designated – chair responsible for driving forward research in healthcare improvement and patient care. He is Director of Healthcare Improvement at the Wales Centre for Health, Honorary Senior Lecturer in Medical Genetics at the University of Wales, Cardiff and served a fellowship in 2005 at The Institute of Healthcare Improvement in the USA, focusing on quality improvement and patient safety. Professor Gray is a medical graduate from Dundee University, and an accredited specialist in Clinical Genetics and in Public Health.

​Cherdchai Nopmaneejumruslers is the Vice Hospital Director and Assistant Dean in Quality Development at the Siriraj Hospital, Thailand's first and biggest hospital with 2,200 beds. He received his training in medicine and was certified with a Diploma of The Thai Board of Respiratory Medicine at the Faculty of Medicine Siriraj Hospital, Mahidol University in Bangkok Thailand. He was also a research and clinical fellow in Respirology at Toronto General Hospital, Ontario Canada from 2001 to 2005. Cherdchai has more than 10 years of experience in quality improvement through supporting and facilitating lean, routine to research methodology, utilisation management, quality-related training in statistical process control charts (SPCC), and health economic and decision model analysis. He has been certified with the Lean Six Sigma Green Belt since 2010 and is a Thailand Quality Award assessor for the Thailand Productivity Institute since 2011. Associate Professor Nopmaneejumruslers was also assigned to the Asian Productivity Organisation Technical Expert Service on Lean Management in Hospitals and Healthcare Systems in October 2011, and is the joint project leader of the Routine to Research Thailand Project since 2005.

​Akarin Nimmannit obtained his Doctor of Medicine degree with first class honours from the Faculty of Medicine, Siriraj Hospital, Mahidol University, Thailand in 1997. He subsequently joined his alma mater and received the Prince Mahidol's Inherit Scholarship to study Health Research Methodology at McMaster University, Canada. Upon returning to Siriraj Hospital in 2004, Akarin joined the working group of the Routine to Research (R2R) Project. Dr Nimmannit was later appointed to, and is currently serving as chairman of, the R2R committee. He is also the Assistant Dean for Quality Development/Research.

​Hum Sin Hoon is Deputy Dean and a professor with the Department of Decision Sciences at National University of Singapore Business School. Also currently a member of the Singapore National Productivity Council, Sin Hoon's research interests are in the areas of operations and supply chain management. Recently, he embarked on a study of the 15th Century Admiral Zheng He from a management perspective, and has published a landmark book on the topic titled Zheng He’s Art of Collaboration. Sin Hoon obtained his Bachelor of Commerce and Bachelor of Engineering (Honours) degree as a Colombo Plan Scholar from the University of Newcastle, Australia. Professor Hum received his Doctorate in Production/Operations Management from the Anderson School at UCLA.

​Lynette Ong is Deputy Director, Kaizen Office at Tan Tock Seng Hospital (TTSH). Her experience includes running hospital operations in outpatient, inpatient, allied health and medical affairs in Alexandra Hospital and TTSH. A certified Lean Healthcare and Six Sigma Black Belt practitioner, Lynette combines her years of experience in healthcare and Lean principles to facilitate improvement in healthcare delivery. Previous projects that she has been involved in include the Wards of the Future project which was awarded the Excellence in Public Service Awards in 2014 (Best Practice Award – Organisation Development). Ms Ong graduated from the National University of Singapore with a Bachelor of Science (Honours) degree in Biochemistry and obtained her Master of Business Administration from the University of Western Australia.

Fereen Liew is currently Director (Special Projects), Operations (Community) at Tan Tock Seng Hospital (TTSH). A physician and Public Health Specialist by training, Fereen started her career by practising in the public hospitals and polyclinics, before focusing on policy work. An Administrative Service officer with the Singapore Government, she has held various portfolios in the Ministry of Health and Ministry of Trade and Industry. These included primary care, community mental health, manpower standards, healthcare finance and productivity. Dr Liew obtained her Bachelor of Medicine and Bachelor of Surgery (Dean's List) and Graduate Diploma in Family Medicine from the National University of Singapore in 2004 and 2007 respectively. She also completed her Master of Public Health at Harvard University on the Fulbright programme in 2008, and her Master of Business Administration at Nanyang Business School in 2010.​​​​

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​Lim Su Fee is a Senior Nurse Clinician and Advanced Practice Nurse specialising in Rehabilitation Medicine at the Singapore General Hospital (SGH). She pioneered the concept of rehabilitation nursing in SGH and is instrumental in initiating innovative changes to improve the care of patients who are undergoing inpatient rehabilitation. Dr Lim's previous works include improving the delivery of patient-related information upon discharge, and to reduce the time taken in arranging caregiver training for patients receiving inpatient rehabilitation. Both these projects have since won the National Innovation Quality Circles Gold Awards.

​​Tay Yee Kian has more than 25 years’ clinical experience as a Registered Nurse and is currently working as a Geriatric Advanced Practice Nurse (APN) at the National University Hospital (NUH). She pioneered the development of the geriatric service in NUH, where she was involved in the setting up of geriatric inpatient and outpatient care. As a Geriatric APN, Yee Kian works closely with geriatricians in the clinical management of elderly patients. She has developed policies and standards of care for geriatric patients, developed training programmes for nurses in the hospital and community, and conducted a variety of research work. Ms Tay also leads many hospital-wide initiatives, including the recent transitional care and home care programme - NUH2Home.

Karen Bek has more than 13 years of experience in the healthcare and social service sectors, particularly in the acute and primary healthcare settings. With population ageing and convinced about the importance of care services in the community, Karen joined NTUC Health aspiring to do more for the group she is most passionate about – the elderly. Ms Bek strongly believes that a coordinated approach across healthcare and social services will benefit the residents of Singapore, including herself and her loved ones eventually.​

​Shinsuke Muto's passion is to help seniors live happily with dignity and quality. Witnessing their challenges after hospital discharge, Shinsuke was driven to create a homecare model enabled by technology to transform lives. His clinics serve 800 elderly patients with 21,000 home visits annually in Japan, including tsunami-swept communities. Shinsuke advises the Japanese government on healthcare IT and was awarded Innovator of the Year 2015 by a consortium recognising the most innovative healthcare professional in Japan. Dr Muto is co-founder of Tetsuyu Healthcare, Singapore, a new private home care service that leverages Japan’s holistic home care concept and technology.

​Carol Tan has been involved in direct patient care across the entire continuum including acute hospitals as well as the Community Care sector. She has also been active in the development of geriatric medicine services in Singapore, having headed the Geriatric Medicine units in both Changi General Hospital and Singapore General Hospital. Her interests are in developing a person-centred, whole life, integrated, multidisciplinary evidence-based approach in the area of health and social care provision from a clinical, administrative and policy planning perspective. Dr Tan is especially interested in promoting public, private, people sector collaboration facilitating a whole government, all people approach.

​Lee Suen Ming joined Mount Alvernia Hospital in 2014, bringing with him extensive leadership experience spanning across engineering, healthcare, banking and finance sectors. Previously, he was the Managing Director of Finance in Singapore Power Ltd, focusing on Group Risk Management. Prior to that, he was with the National Healthcare Group, where he led several hospital development projects. Suen Ming has also held various appointments in DBS Bank, including General Manager of DBS Los Angeles. He has a Bachelor in Engineering degree (First Class Honours) from Imperial College of Science, Technology and Medicine. Mr Lee has also completed his MBA and Advanced Management Programme

Chong Yoke Sin is CEO of the Integrated Health Information System (IHiS) which governs and delivers IT to Singapore's public healthcare clusters and the Community Care sector. She has been leading IHiS to partner the clusters in designing and innovating inpatient and outpatient automation systems, real time logistics, tracking systems, medical device integration and iPad communicators, among many other innovations. IHiS played a key role in four of Singapore's hospitals becoming the first public institutions in Asia Pacific to achieve HIMSS EMRAM Stage 6 - an international benchmark for advanced technology used to improve patient care. Yoke Sin was previously CEO of NCS, the largest systems integration company in Singapore, and was instrumental in its growth as a regional IT company with businesses in China, Australia, Middle East and South East Asia. She is also a Board member of National Kidney Foundation, Assisi Hospice, Honorary Secretary of the Board for CHIJ Schools, Chairman of Innova Junior College Advisory Board, Deputy Chairman of Ngee Ann Polytechnic School of InfoComm Technology Advisory Committee, member of Board of Governors of Republic Polytechnic, member of Institute of Systems Science Advisory Board, as well as a member of the E-Government MasterPlanning Supervisory Committee. She holds a PhD in Chemistry and attended the Advanced Management Program of Harvard Business School in 1998. Dr Chong is also a Certified Healthcare Informatics Management Professional (CPHIMS) and was awarded the NUS Outstanding Alumni Award in 2007.​

Christopher Cheng graduated from Singapore University in 1982 and obtained his Fellowship of the Royal College of Surgeons (Surgery) degree in 1986, and Fellows of the Academy of Medicine, Singapore (Urology) degree in 1993. He was the first urologist from Singapore to be fellowship certified in Uro-oncology at the Mayo Clinic in 1992. Christopher is currently Senior Consultant, Department of Urology, Singapore General Hospital (SGH) and Pro-Tem CEO of Sengkang General Hospital. At SGH, he was the Head of Urology from 2001-2011 and Chief Medical Informatics Officer from 2003-2008. He was also Chairman, Electronic Medical Records at SingHealth from 1994-2008. A Council Member and a Member of the Complaint Panel of the Singapore Medical Council, he was awarded the SingHealth GCEO Excellence Award for ‘Outstanding Clinician’ in 2011. Christopher is also currently the Adjunct Professor to Duke-NUS Graduate Medical School Singapore, Clinical Associate Professor at the Yong Loo Lin School of Medicine, National University of Singapore (NUS) and Visiting Professor of Zhongshan Hospital, Fudan University, Shanghai, China. He was the Founding President of the Asia-Pacific Society of Uro-oncology and President of the Singapore Urological Association from 2004-2006 and Chairman, Long-Term Strategic Planning Committee of Société Internationale d'Urologie. He is active in sports, music and community work, having served on the committees of running clubs, sailing clubs and as a volunteer doctor for community centres. In addition to his stellar achievements, Professor Cheng has more than 100 publications to his name in local and international peer reviewed journals on uro-oncology and other subjects.​

Joanne Yap's 25-year career spans the private, not-for-profit and public sectors. She started out as a journalist with the local press, but her career has taken her to four public hospitals, moving from operational to strategic responsibilities. In her new role as Group Chief Operating Officer at Jurong Health Services (JHS), Joanne looks forward to working with health and social care partners to grow a vibrant and responsive health system for the community in the West. Ms Yap obtained her Masters in Hospital and Healthcare Services at the University of Minnesota in the USA where she was awarded Best Clerkship Project and graduated as the class Valedictorian.​

Chen I-Ming is currently Director of the Robotics Research Centre at Nanyang Technological University (NTU), Singapore. He has also been with NTU's School of Mechanical and Aerospace Engineering since 1995. I-Ming received his Bachelor of Science degree from National Taiwan University in 1986, and Master of Science and Doctorate degrees from California Institute of Technology, Pasadena, California in 1989 and 1994 respectively. He is also a Fellow of both the Institute of Electrical and Electronics Engineers (IEEE) and the American Society of Mechanical Engineers, and is the General Chairman of the 2017 IEEE International Conference on Robotics and Automation to be held in Singapore. Professor Chen's research interests are in human-robot interaction, reconfigurable automation, infrastructure robots, and collaborative robots.​

​Nicholas Chew graduated from the Faculty of Medicine, National University of Singapore (NUS) in 1995. He also holds a Masters of Medicine in Psychiatry from NUS since 2001, and a Masters of Science in Health Professions Education from Massachusetts General Hospital, Institute of Health Professions since 2013. Nicholas is a senior consultant psychiatrist in Tan Tock Seng Hospital. Adjunct Associate Professor Chew is also a key figure in healthcare education in Singapore, specifically as the Group Chief Education Officer at the National Healthcare Group (NHG), as well as the Designated Institutional Official (DIO) of NHG-AHPL Residency.

​Michelle Jong obtained her medical degree from Queen’s University of Belfast, United Kingdom in 1993. She attained her fellowship with the Academy of Singapore (Endocrinology) in 2002 and with the Royal College of Physicians in 2007. Her clinical interests include Diabetes Mellitus, Thyroidology & Endocrinology. She is currently a Senior Consultant in the Department of Endocrinology, Tan Tock Seng Hospital (TTSH) and Visiting Consultant in the Joint Obstetric/Diabetes Clinic at KK Women’s and Children’s Hospital. Associate Professor Jong also holds other roles in education including the Clinical Lecturer at National University Hospital and Adjunct Faculty at Duke-NUS Graduate Medical School and at Lee Kong Chian Medical School. She is also the current Residency Advisory Committee Chair for Endocrinology in Singapore.

​Suresh Pillai is a specialist Senior Consultant in the Emergency Medicine Department of the National University Hospital. He is an active educator in both the Undergraduate and Postgraduate Residency training programmes. Suresh is also the Director of the Centre for Healthcare Simulation at the Yong Loo Lin School of Medicine, National University of Singapore and credited with the integration of simulation in the undergraduate medical curriculum. Associate Professor Pillai’s educational efforts have garnered him the Dean's Award – Excellence in Undergraduate Teaching, the Medical Society Teacher's Day Award, top-ten role model Award, the prestigious Faculty Teaching Excellence and Annual Teaching Excellence Awards.

Jeanne Liew has spent over 16 years of her career in various roles at Ngee Ann Polytechnic (NP), one and a half years in Singapore Polytechnic (SP) and is currently Nanyang Polytechnic’s (NYP) Principal and CEO. Since assuming the position of CEO of NYP in July 2015, she has restructured the organisation for better synergy and strategic deployment of resources. Jeanne also spearheaded the implementation of several frameworks to drive service excellence, student development, and her staffs’ professional and leadership development. During her time in NP, Jeanne was also seconded to SP as its Deputy Principal and Registrar, where she led a major review of academic processes. She played a pivotal role in the Applied Polytechnic and ITE Review (ASPIRE), particularly in enhancing Education and Career Guidance (ECG) for polytechnic and Institute of Technical Education (ITE) students, and implementing the enhanced ECG framework in SP. She also chaired a joint polytechnic committee comprising Directors and Deputy Directors of the other polytechnics to review progression pathways for ITE students to the polytechnics. Ms Liew holds a Bachelor Degree in Accountancy (Honours) from Nanyang Technological University and a Masters in Information Systems Management from Carnegie Mellon University.

Woo Guan Yi is a Registered Nurse at the Singapore General Hospital (SGH) with over ten years of experience. She currently serves as a Resident Nurse in the Medical Oncology unit. An active member of the in-house Oncology Support Group (OSG) at SGH, Guan Yi has won numerous awards including the Ministry of Health (MOH) Merit Award in 2014 and the Singapore Health Quality Service Award 2015 under the ‘Superstar’ category. Among her other achievements, Ms Woo has also participated in two research projects in 2009 and 2013, and was awarded the Best Poster presentation for both of her papers.​

Phua Jie Ying Jacqueline is a Registered Nurse specialising in Orthopedic care. She has had nine years of working experience and is currently serving as a Resident Nurse. Her work includes providing pre- and post-operation patient education, guiding junior nurses in the management of patient care and conducting lectures on Orthopaedic topics for overseas and junior nurses to enhance their knowledge and skills. She is also an active volunteer. Ms Phua received the Gold award for her Quality Improvement Project in 2014 and completed a Rapid Improvement Event project in 2015.​

Karen Lee graduated with a first class honours degree in Zoology from the National University of Singapore (NUS). She never pursued her dream of working with animals, choosing instead to join the Economic Development Board chasing after biomedical investments to be set up in Singapore. She subsequently freelanced as a business consultant. Karen joined healthcare in 2007, working in clinical operations at the Singapore General Hospital and the National University Hospital System. Ms Lee also helped to set up the SingHealth Regional Health System prior to her joining the Home Nursing Foundation as its CEO in 2014.​

Chee Thong Gan is currently Group Director, Allied Health and Group Director, Clinical Operations at Jurong Health Services (JHS). She is responsible for overseeing JurongHealth's Allied Health Services comprising Audiology, Optometry, Dietetics, Pharmacy, Physiotherapy, Occupational Therapy, Speech Therapy, Podiatry, Psychology, Medical Social Services, Respiratory Therapy, Radiography, Medical Technology and Clinical Diagnostics across all JurongHealth entities. These JurongHealth entities include Ng Teng Fong General Hospital (NTFGH), Jurong Community Hospital, Jurong Medical Centre (JMC) and Lakeside Family Medicine Clinic. In addition to Allied Health services, Ms Chee also oversees Clinical Operations and works in close partnership with the Chairman of the Medical Board, Clinical Heads and Directors of Service to develop the Medical Plan and manage Clinical Services at NTFGH and JMC.​

​Cora Chen is Director of the Planning & Review Division which oversees strategic planning, organisation development efforts and corporate governance in the Immigration and Checkpoints Authority (ICA), Singapore. Prior to this, Cora's experience include customer service, human resource training and planning, as well as checkpoints operation. During the first phase of ICA’s transformation journey back in 2010, she led the ICA Reinventing Checkpoints Operations project team to transform future checkpoint operations. Ms Chen remains involved in the second phase of ICA’s transformation journey, serving as an advisor to the Powered by Information project team which looks into how ICA’s operations and planning can be supported by data analytics.

Susan Chong is the Founder and CEO of Greenpac, a knowledge-based company specialising in re-engineering, designing and distributing innovative, environmentally-friendly packaging products and solutions. Greenpac’s customised solutions help companies switch to environmentally-friendly packaging while reducing wastage, achieving bottom-line cost savings and supply chain efficiency. Under Susan's leadership, the company was ranked fourth in the 2008 Singapore Enterprise 50 Awards, and has since also received the WorldStar Packaging Award, Asia Star Award and Singapore Packaging Star Award. In 2014, Ms Chong was awarded as Ernst & Young Entrepreneur of the Year, and Greenpac was presented the Singapore Quality Award by SPRING Singapore.​

​Since 2013, Ian Wilson has overseen Hotel Operations at Marina Bay Sands (MBS). He oversees the 2,561-room hotel, as well as the Sky Park, Pool, Transportation, Call Centre, and Food and Beverage Operations. Ian is a member of the National Healthcare Productivity Expert Advisory Panel and a member of the Singapore Hotel Association’s Hotel Innovation Committee. He has many years of experience in the areas of Food and Beverage, Rooms, Distribution, Revenue Management and Senior Operational roles, first with Fairmont Singapore and now with MBS. Mr Wilson holds Masters' and Bachelor's Degrees in Hotel Administration from Cornell University and is certified as a Journeyman Chef from the Southern Alberta Institute of Technology.

​Fermin Diez is the Group Director of the Human Capital Development Group and Deputy CEO of the National Council of Social Service. He has more than 30 years of experience in Human Resources, which includes consulting, corporate and academic roles in 40 countries. As a consultant, Fermin has advised major multinationals, large local companies and public sector organisations at the Board and C-Suite levels. He is an expert on compensation, specialising in variable pay. Some of his Executive Compensation clients include OCBC Bank, GIC and Mapletree. As a Human Resources leader, he has been Regional Head of Human Resources for two large multinational corporations in Asia Pacific and Latin America. Mr Diez is also currently an Adjunct Professor at both Singapore Management University and Nanyang Technological University.

​Sally Thio heads the Caregiver Alliance (CAL) and has 30 years of experience working with people with mental illness and their caregivers. Sally was the Founding President of the Singapore Association for Psychiatric Rehabilitation and has been working with persons with mental illness for over 20 years. She was the executive director of the Singapore Anglican Welfare Council (now known as Singapore Anglican Community Services) from 1986-2002, and subsequently, the senior director of Hougang Care Centre (2002-2008). Sally pioneered the establishment of four psychiatric rehabilitation centres, two crisis shelters, a community rehabilitation and support service and the employment support services. She has presented at several conferences in Singapore, Sydney, USA, Hong Kong, Bangkok and Malaysia. She has also published journal articles on psychiatric rehabilitation with Boston University, as well as in Human Resource Management journals in Singapore and with the Institute of Public Administration, Korea. Dr Thio's vast experience in management and in the mental health services has been instrumental to CAL’s operations and growth in recent years.

​Angeline Teoh has had extensive work experience in the education industry, locally and internationally. In her professional capacities as an educator and school counsellor, she conducted training workshops for other professionals and collaborated directly with students’ parents in their caregiver roles during her student clients' mental health recovery journeys. As a doctoral student in Counsellor Education and Supervision, Angeline maintains her skills in training via online learning platforms. She oversees the supervision and instruction of Masters level counselling students in the US as well as Bachelors level counselling students in Ukraine. Ms Teoh has contributed to the mental health academia through a published essay in “Counseling Today” (American Counseling Association, 2013), through conference presentations in Kyiv and a co-authored publication in 2015 in a highly regarded Ukrainian journal on Psychology.

​Yeo Wan Ling is the CEO and Co-Founder of Caregiver Asia. A business builder with strong global networks, she is noted for her exceptional people skills and her ability to build lasting connections. Prior to founding Caregiver Asia, Wan Ling spent 15 years at the Singapore Economic Development Board (EDB), and managed EDB's operations in the USA, Shanghai and Hong Kong. As part of her foreign direct investment attraction portfolio, she account managed Fortune 500 companies in the Healthcare, Fast Moving Consumer Goods (FMCG) and Technology industries. Ms Yeo holds a Bachelor of Social Sciences (2nd Class Upper Honours) degree in Sociology and Political Science from the National University of Singapore.